Payza Reference Center

Welcome to the Payza Reference Center. If you are new to Payza, start with our Personal Setup Guide or Merchant Setup Guide for help getting started. If you need help with your Payza Account, refer to our Personal Manual or Business Manual.

To get help with integration or to find resources for developers, visit the Payza API Guide.

Have questions or suggestions? Let us know in our Reference Center Forum.

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Activating the Payza Card

How Do I Activate My Payza Card?

When you receive your Payza Card, you must activate it within your Payza account. You can then start using the card right away.

ACTIVATING YOUR PAYZA CARD

1) In your Payza account, click "Wallet" in the left-hand column.
2) Select "Prepaid Cards".
3) Under the "Status" heading, click "Activate".
4) Enter the first 12 digits of your Payza Card, the last 4 digits will already be entered.
5) Create your Payza Card PIN and confirm it.
6) Click "Activate Card" to finalize the activation.

BE SURE TO SELECT A SECURE PAYZA CARD PIN

Your Payza Card PIN will be used to make purchases in stores and when you use your card at ATMs. Your Payza Card PIN should be different from your Payza Transaction PIN.

Is the Payza Card PIN the Same as My Payza Transaction PIN?

You will be able to create a unique PIN for your Payza Card. We recommend that you create a different PIN for your Payza Card than the one you use for your Payza account.

YOUR PAYZA CARD PIN IS DIFFERENT FROM YOUR PAYZA TRANSACTION PIN

You should not use the same Payza Card PIN and Payza Transaction PIN.

How Do I Reset My Payza Card PIN?

If you forgot your Payza Card PIN, or if you would simply like to change it, you can do so within your Payza account.

There is a $1.00 charge for resetting your Payza Card PIN. This fee will be taken from your Payza Card balance.

RESETTING YOUR PAYZA CARD PIN

1) In your Payza account, click "Wallet" in the left-hand column.
2) Select "Prepaid Cards".
3) Click "Manage Card" for the card you wish to update
4) Select "Reset Pin" from the drop-down menu.
5) Enter the first 12 digits of your Payza Card in the "Prepaid Card Number" field.
6) Enter your new Pin under “New Prepaid Card PIN” and “Re-enter Prepaid Card PIN”.
7) Click "Change PIN".

THERE IS A $1.00 FEE TO RESET YOUR PAYZA CARD PIN

Where Can I Use My Activated Payza Card?

Once your card has been activated and loaded with funds, you can use your card almost anywhere you can use a standard credit card. Use the Payza Card in stores, online, and at most ATMs.

USE THE PAYZA CARD ALMOST EVERYWHERE TRADITIONAL CREDIT CARDS ARE ACCEPTED

The Payza Card works just like a traditional credit card and you can use it at all the same places: online, in-store, and at most ATMs.

Activating the Payza Card